INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take to process my order?

Most of our products are made to order. Production typically takes 2–5 business days, and shipping time varies based on your location and selected shipping method.

Where are your products shipped from?

We work with a network of reliable fulfillment partners with locations across the United States, Europe, and other regions. Your order is routed to the nearest facility to ensure faster delivery.

Will I get tracking information for my order?

Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor its delivery progress.

How are your products made?

Each item is individually developed and made to order using high-quality materials and modern printing technology, ensuring sharp designs and durable products.

Why did I receive items in separate packages?

Since some products are made and shipped from different locations, they may arrive in separate packages even if ordered together.

What if I received a damaged or incorrect item?

We’re so sorry! Please contact us with a photo of the issue and your order number, and we’ll make it right by replacing or refunding the item.

Do you accept returns or exchanges?

Since each product is custom-made, we do not offer returns or exchanges unless an item is damaged, misprinted, or incorrect. Please contact us within 3 days of receiving your order if there's a problem.

Can I cancel or change my order?

Orders can only be modified or cancelled within 1 hour of placing them. After that, they’re sent to production and cannot be changed

Do you ship internationally?

Yes, we offer international shipping to most countries. Delivery times and shipping fees may vary depending on your location.

My package says delivered, but I haven't received it. What should I do?

Occasionally, packages may be marked as delivered before they actually arrive. Please wait 1–2 days, check with neighbors or your local postal carrier, and if it still doesn’t arrive, contact us.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    💬 Still Have Questions?

    Please reach out to us via the contact form below,
    or email us at info@waniyallc.com. Our support team typically replies within 24–48 hours.